Road Manager / Production Coordinator
Employer Name: Mills Entertainment
Contact Email: firstname.lastname@example.org
Job Location: Saratoga Spring, NY, United States
Posting Date: 1/28/2014 5:26:14 PM
Entertainment is seeking a dynamic individual to support our live productions
in the hybrid role of Road Manager/Production Coordinator.
Entertainment is the industry leader in branded and alternative live
entertainment. We collaborate with top artists
and content partners to produce and promote engagements at theaters, casinos,
and colleges throughout the United States and internationally.
We are rapidly growing and
are seeking exceptional applicants
with a passion for the live entertainment industry and a desire to join a winning team.
responsibilities of the position include:
- Prepare and
maintain comprehensive production documents for portfolio of properties
planning, coordination, and execution
planning and creation
- Serving as
central point of contact for tour logistics and advancing
local and touring crew
relations, support, and wrangling
budgets, expenses and related reporting
- Basic stage
must possess the following attributes:
- Excellent organizational
communication and interpersonal skills
attitude and the ability to remain positive under pressure
degree (Theater preferred)
- Three+ years
related theater experience (touring experience strongly preferred)
production expertise in: Lighting, Audio, Video, Stage Management
- Superb command
of MS Office suite
working in a dynamic, high-energy environment with a demanding workload
Entertainment offers competitive compensation and benefits. This opportunity is
offered at 32-34K annually, commensurate with experience, with accompanying per
diem when managing on the road. This position requires extensive travel,
up to 25 weeks per year.
position is based in Saratoga Springs, NY. Relocation assistance is available.
the volume of applicants, we are unable to reply to all submissions.
calls or office visits, please.
Bookings and Special Events
Employer Name: Atlas Performing Arts Center
Contact Name: Sam Sweet, Executive Director
Contact Email: email@example.com
Job Location: Washington, DC, United States
Posting Date: 1/27/2014 10:47:36 AM
to: Director of Operations
Two part-time Rental/Special Events Coordinators
Atlas Performing Arts Center on the revitalized H Street corridor in NE DC is
seeking an experienced, entrepreneurial, self-starting individual to manage the
marketing, management, and operation of arts and non-arts space rentals and
special events. The manager will develop strategies, plans, policies and
marketing materials that will establish the Atlas as a premier venue for events
ranging from performances and business functions, to private celebrations or
will include (but are not limited to):
· Actively network in the business, civic and cultural communities
to prospect for potential users of the space
· Respond promptly to rental and event inquiries, including emails,
phone calls, or other means of communication, with an eye to serving and
satisfying the client.
· Coordinate and prioritize space rentals with Director of
Operations and Executive Director.
· Develop and accompany prospective clients on walk-thrus of the
venues, and helping them to see the space and Atlas staff as appropriate to
· Use EMS schedule management system to reserve and track space
inventory in the Center.
· Negotiate contracts and follow up on terms and payments, including
deposits, rental balances, and unpaid invoices.
· Identify all costs associated with space rentals, incorporating
costs into a competitive rate structure and/or menu of pass-through services.
· Disseminate rental information in-house across multiple departments,
including production, marketing, front of house, and facilities.
· Prepare weekly and monthly reports for Director of Operations,
Executive Director and Board of Directors on rental/event activities, including
outreach, inquiries, prospects, status of requests, income, reimbursable costs
and Atlas expenses
· Manage events day-of by being the first point of contact for the
client during their events.
· Working in concert with the Director of Marketing and Public
Relations, develop and manage the execution of a marketing plan in order to
increase the number of rentals at the Atlas.
· Supervise the rental coordinators and build a creative, responsive
customer service team.
· Arrange catering, transportation, valet parking, etc., for
external clients as needed, as well as in-house clients such as Arts Partners,
Atlas Board of Directors, or other departments.
· A passion for event planning and excellent customer service
· Degree or certificate in special events, project management or
marketing and/or 2+ years related experience.
· Ability to manage small part-time staff.
· Exceptional organizational, communication, follow-up and
· A good sense of humor and an empathetic demeanor in a fast-paced
· Extensive knowledge of local vendors.
· Creative ability to identify and exploit all available marketing
· A solid grasp of social media as a vehicle to promote events as
well as connect with potential vendors and event hosts.
· Ability to create and manage a budget.
· Ability to make concise presentations and anticipate client needs.
· Excellent computer skills. The Atlas uses EMS for its scheduling
and contracting; knowledge of EMS is a plus but not a requirement.
· A working knowledge of technical theater is helpful, but not required.
· Ability and cheerful willingness to work events on nights and
· Collaborative skills to work effectively with persons in various
positions and with different expertise.
$50 – $60K, plus benefits including health, dental, vacation, sick leave.
Position is full-time.
apply, please email cover letter, resume and three names of references to firstname.lastname@example.org. No
phone calls, please.
the Atlas Performing Arts Center
Atlas Performing Arts Center is located in a historic former movie theatre
complex on H Street, NE. Following an extensive four-year renovation to the
abandoned building, the Atlas opened in 2006, sparking the revitalization of
the H Street corridor and becoming a treasured resource to arts organizations
seeking a performance home in Washington and to residents in the Near Northeast
community and beyond.
Atlas presents innovative, thought-provoking performances by its Arts Partners
and other artists, and provides arts education opportunities for DC’s Near
Northeast community. The Atlas’ mission is to foster the artistic growth of
professional and aspiring performing artists throughout the region; to create a
new model for collaborative arts management; to establish a unique
community-centered venue for training and education in the performing arts and
stagecraft; and to energize and sustain the revitalization of H Street, NE and
the surrounding community.
Employer Name: Abraham.In.Motion
Contact Email: email@example.com
Job Location: Brooklyn, NY, United States
Posting Date: 1/24/2014 2:48:03 PM
The mission of Kyle Abraham/Abraham.In.Motion is to create an evocative
interdisciplinary body of work. Born into Hip hop culture in the late 1970s and
grounded in Abraham’s artistic upbringing in classical cello, piano, and the
visual arts, the goal of the movement is to delve into identity in relation to
a personal history. The work entwines a sensual and provocative vocabulary with
a strong emphasis on sound, human behavior and all things visual in an effort
to create an avenue for personal investigation and exposing that on stage.
A.I.M. is a representation of dancers from various disciplines and diverse
personal backgrounds. Combined together, these individualities create movement
that is manipulated and molded into something fresh and unique. www.abrahaminmotion.org
The new position of Executive Director will fulfill Abraham.In.Motion’s (AIM)
mission in concert with Board and Artistic Director. The Executive Director
will develop and manage organizational policies approved by the Board in such
key areas as operations, fundraising, finance and budgeting, marketing,
communications and stakeholder relations.
The Executive Director reports to the Board of Directors and works
closely with the Founding Artistic Director (Kyle Abraham) to successfully
implement new and existing artistic programs.
· Develop an annual plan and budget for Board approval that includes
all operations and revenue generating activities, and implements that plan
while controlling cash flow and expenditures.
· Lead the organization's fundraising programs, including its annual
fund, grantwriting, special events, planned giving, and project funding.
Lead staff and Board in development activities; maintain strong relationships
with the funding community.
· Diversify the organization's sources of income, generate
unrestricted and discretionary income, and increase earned revenues.
· Strategize annual and long-term and plans to ensure smooth
· Implement systems over time and oversee daily organizational
operations, providing general oversight and direction for thestaff and other
professionals employed by AIM. (Company Manager, Touring Production and
Design staff are in place.)
· Manage and facilitate the overall calendar of activities for AIM.
· Develop and maintain sound financial practices.
Work with staff and Board to prepare budgets; see that the
organization operates within approved budget guidelines. Ensure that adequate
funds are available to permit the organization to carry out its work.
· Keep official records and documents, and ensure compliance with
federal, state and local regulations.
· Maintain a working knowledge of significant developments and
trends in the field.
· Develop a strong board of directors and work with them to achieve
the organization's strategic vision and direction with effective
communications. See that the board and Artistic Director are kept fully
informed on the condition of the organization and all-important factors
· Ensure that job descriptions are developed, that regular
performance evaluations are held, and that sound human resource practices are
· Be responsible for the recruitment, employment, and release of all
personnel, both paid staff and volunteers.
· Maintain a climate that attracts, keeps, and motivates a diverse
staff of top quality people. Encourage staff and volunteer development and
education, and assist program staff in relating their specialized work to the
total program of the organization.
· Direct administrative personnel relations to ensure that the
organization is effectively structured and staffed with competent employees,
and to ensure that AIM’s employer obligations, legally and ethically, to its
staff are fully met.
· Develop marketing and public relations programs to achieve earned
income goals for ticket sales, class fees, and other revenue sources while
enhancing the Company's visibility and reputation, including website and
electronic promotion activities, in coordination with the Artistic Director.
· Develop and maintain good relations with venues, strategic
partners, other arts organizations, public agencies, and the media for
advertising and public relations activities related to AIM’s programs and
goals. Represent the Company at Dance performances and events.
· Established network within the nonprofit funding community, with
demonstrated success in cultivating and maintaining relationships with
foundations, corporations, government agencies, and individuals.
· Substantial career experience at a management level of an arts
organization, with emphasis on development and a proven track record of
building and maintaining annual fundraising efforts.
· Preferred knowledge of, or keen interest in, the performing arts.
· Respected reputation as a nonprofit leader with the ability to
implement practical strategic plans.
· Excellent verbal and written communication skills & proficient
with standard computer programs.
· A strategic self-starter with strong planning, organizational and
· A visionary and innovative thinker who can prioritize and complete
tasks to deliver desired outcomes in a timely manner.
· A person with extraordinary interpersonal skills who will be
optimistic and versatile in a position that requires frequent change and
· S/he should be practical, results-oriented, enjoy frequent
interaction with others, and value intellectual growth opportunities and
· Competitive, based on the qualifications and experience of the
candidate, including a benefits package.
· Full-time, exempt position; start date early February 2014.
· Abraham.In.Motion is an Equal Opportunity Employer that values
Send Resume and three current References (1 personal), in addition
to statement of how you envision the development of Abraham.In.Motion as a
thriving contemporary dance company to: firstname.lastname@example.org by
January 31, 5pm EST. No
Employer Name: Jacob's Pillow Dance Festival
Contact Name: Mark Constable
Contact Email: email@example.com
Job Location: 358 George Carter Rd, Becket, MA, United States
Posting Date: 1/24/2014 2:14:44 PM
Status: Seasonal; Full-Time from May 5
through August 30
to: Operations and Production Manager
with: Festival staff, visiting
Supervises: Production Interns as assigned
maintenance and care for visiting companies’ costumes including washing
(machine and hand), drying (machine and line), steaming, minor repairs.
visiting companies with dressing room set-up.
running of wardrobe for all indoor performance spaces.
during performances to handle costume emergencies.
visiting companies with packing and load-out.
- Orders and
maintains wardrobe supplies.
- Maintains and
arranges for repair of wardrobe equipment.
- Keeps costume
shop clean and orderly.
- Assists with
maintenance of the Pillow's costume archives.
- Under the
general direction of the Director of Operations, coordinates emergency
response for staff and patrons in case of emergency or extreme weather.
- Act as staff
member on call in health office at night in rotation with other seasonal
- Complete in-house
Adult/Child CPR and First Aid Training
- Other duties as
send cover letter, résumé, and references to firstname.lastname@example.org, with "Wardrobe
Supervisor” in the subject line.
Employer Name: West Chester University
Contact Name: John Rhein
Contact Email: email@example.com
Job Location: West Chester University, 13-15 University Ave, West
Chester, PA, United States
Posting Date: 1/22/2014 12:52:39 PM
as a team member of the Department of Cultural and Community Affairs, incumbent
provides a full range of office management support to assist the department
with administrative matters requiring a high level of independent judgment,
confidentiality, decision-making and problem solving. Areas of support include,
but not limited to: public relations; marketing; front-of house management;
contractual fulfillment; electronic database management; web site management;
internet ticketing software management; special projects support; donor
stewardship; and operational and fiscal reporting. Work is performed under the
direction and supervision of the Director of Cultural and Community Affairs.
Some evening and weekend work required.
Employer Name: La Jolla Music Society
Contact Name: Catherine French Group
Contact Email: firstname.lastname@example.org
Job Location: La Jolla, CA, United States
Posting Date: 1/22/2014 12:52:24 PM
Music Society, the leading music presenting organization for the greater San
Diego community, invites applications and nominations for the position of
President, available October 1, 2014. Christopher Beach, President
and Artistic Director since 2005, has announced that he will step down as
President following the 2014 summer season. Beginning in October, Mr.
Beach will serve as Artistic Director and will work in partnership with the
next President through the summer of 2017. As of October 1, 2017, the
next President’s portfolio will include responsibility for the artistic
direction of the organization.
President of La Jolla Music Society will take leadership of an organization
with an active and engaged Board of Directors, a talented and dedicated staff,
a loyal and enthusiastic audience, a healthy balance sheet, and a track record
for positive financial results. The President will have the opportunity to lead
strategic planning for concert presentations, education, and community
activities and implement programs on a year-round basis not only in La Jolla,
but also in venues throughout the San Diego area. In close collaboration
with the Artistic Director, the President will expand LJMS’s audience for
classical music while developing new and diverse audiences for jazz, cabaret,
world music, dance, and special events.
President of La Jolla Music Society will join La Jolla Music Society at a very
exciting time in the life of the 45-year old organization. LJMS is well
along in planning the construction of its own theatre and offices in the
village of La Jolla. Working with the Board of Directors and the
Artistic Director, the President will oversee the construction of the new
facility, which is scheduled to open in October 2017.
President is the chief executive officer of La Jolla Music Society and reports to the Board of Directors through the Chairman. S/he provides vision, leadership, and management to ensure that LJMS fulfills its mission and achieves its goals for excellence, earned and contributed income, and community engagement.
The President is responsible and accountable for all aspects of finance, administration, operations, Board development, human relations management, fundraising, audience development, marketing, public relations, and community engagement. S/he supervises, motivates, and evaluates a high caliber administrative staff. The President will collaborate with the Artistic Director, who will be responsible for programming, artist relations, educational programs, and concert production and who also reports to the Board of Directors. The President and the Artistic Director will work in partnership to expand LJMS’s audience and to broaden LJMS’s base of philanthropic support.
The President oversees the development of the annual operating budget for LJMS and monitors performance to reach or exceed goals for earned and contributed income.
The President takes a leadership role in fundraising for LJMS, including the identification, cultivation, and solicitation of gifts for the annual fund, endowment, capital campaigns, special projects, and events. S/he gives guidance, support, and impetus to the fundraising efforts of the Board. S/he ensures excellent stewardship of gifts.
The President will oversee the construction of a new 500-seat theatre, which will be owned and operated by La Jolla Music Society. S/he will supervise the construction manager for the project. S/he will plan and present the inaugural season, which begins in October 2017, and will be responsible for subsequent season programs. S/he will develop and implement a long-term operating plan for the facility, which will include
concert presentations, education programs, and revenue-producing rental
The successful candidate will be a seasoned executive who combines an in-depth knowledge of music, artists, and repertoire with a track record of success in leading and managing a performing arts presenting or producing organization. S/he will have the demonstrated ability to develop and balance budgets and to achieve goals for earned and contributed income. Experience with facility construction and/or renovation will be considered an asset.
The successful candidate will be a skilled manager of people and projects. S/he will have successful experience working with a Board of Directors and collaborating with an Artistic Director. S/he will have clear and engaging artistic opinions, experience with concert production, operations, and electronic media, and a proven track record with contract negotiations. Experience producing a festival will be seen as a plus.
The successful candidate will have excellent oral and written communication skills. S/he will be comfortable making a compelling case for support before large audiences as well as one-on-one. S/he will be an enthusiastic fundraiser who is willing to devote considerable time and energy to donor cultivation, solicitation, and stewardship.
The successful candidate will have the demonstrated ability to engage, retain, and expand audiences for music and dance. S/he will be experienced in overseeing subscription and single ticket sales campaigns. S/he will be savvy about the use of electronic and social media for sales and promotion. S/he will be a natural collaborator who will continue LJMS’s role as a collegial partner organization throughout the San Diego cultural community.
The successful candidate will combine grace and good taste with a sophisticated understanding of musical excellence at the highest international level. A personal interest and love of chamber music is essential. Experience presenting or producing dance, jazz, cabaret, and world music is preferred.
The successful candidate will welcome the opportunity to take a leadership position with La Jolla Music Society, to maintain a work schedule that includes nights
and weekends, and to become a full participant in the life of the greater San
Music Society is an internationally recognized music producing and presenting
organization that proudly and justifiably can boast, “We bring the world to San
Diego!” From the most widely respected orchestras in the world to
young artists on the cusp of international careers to top names in jazz and
dance, LJMS presents the richest variety of performances to enthusiastic
audiences in venues throughout greater San Diego.
celebrating its 45th Anniversary
Season, LJMS can trace its roots back to 1941 and the Musical Arts Society of
La Jolla founded by Nikolai Sokoloff, former conductor of the Cleveland
Orchestra. The La Jolla Chamber Players was formally incorporated in 1968 and
three years later became La Jolla Chamber Orchestra. In 1975, the
name was changed again to La Jolla Chamber Music Society, reflecting the
organization’s expanded role as a presenter of internationally recognized
artists. In 2003, as both programs and audiences became more
diverse, a name change to La Jolla Music Society conveyed a further commitment
to connecting audiences with the broadest possible music and arts experiences.
Society has continued to expand its year-round offerings, which now include
more than 30 performances in nine series: Celebrity Recital Series; Celebrity
Orchestra Series; Revelle Chamber Music Series; Frieman Family Piano Series;
Cabaret Series; Dance Series; Jazz Series; Discovery Series; and Special
Events. SummerFest, with 40 events in three weeks,
is now an internationally acclaimed chamber music festival where leading
musicians from all over the world come together each year and work under the
direction of Music Director and violinist Cho-Liang Lin. Performances
take place in La Jolla at the Sherwood Auditorium of the Museum of Contemporary
Arts and the Auditorium of The Scripps Research Institute in La Jolla, and in
downtown San Diego at Copley Symphony Hall, the Civic Theatre, Balboa Theatre,
and the Spreckels Theatre.
also offers a wide variety of education and community engagement programs to
bring the experience of great classical music, dance, and jazz to the students
of San Diego county. Programs are designed to introduce children to the
experience of playing music, to nurture the development of young performers,
and to enrich the concert-going experience.
Music Society is governed by a Board of Directors of 30, has a full-time staff
of 17, and engages 12 teachers and administrators for education programs. The
annual operating budget is $4.4 million.
information is available on the website: www.ljms.org
including benefits, is competitive and commensurate with qualifications and
send a letter that describes specific interest and qualifications for the
position. Include a resume, salary history or requirements, and the names
of three references. All applications will be considered
confidential and references will not be contacted without the applicant’s
submissions are preferred.
c/o Catherine French Group
2500 Q Street, NW, Suite 623
Washington, DC 20007
or Adobe Acrobat attachments only, please.
DIRECTOR OF ARTISTIC
PLANNING AND TOURING
Employer Name: The Chamber Music Society of Lincoln
Job Location: New York, NY, United States
Posting Date: 1/22/2014 12:52:07 PM
Chamber Music Society of Lincoln Center is seeking a Director of Artistic
Planning and Touring. This position offers a unique opportunity to an
experienced, creative, and entrepreneurial individual to work closely with
CMS’s Artistic Directors in virtually all areas of artistic planning and to
participate in an accelerating strategic expansion of CMS’s presence at Lincoln
Center, as well as nationally and internationally through touring and
Director of Artistic Planning and Touring is responsible for a) maintaining
close contact with the Artistic Directors and Director of Artistic Planning and
Administration to coordinate, facilitate, and advance the artistic planning and
performance process, including creating and advancing relationships and
communications, as needed, with guest artists, colleagues in the industry, and
on the staff, and b) for overseeing the CMS touring and residency programs.
Director of Artistic Planning and Touring is responsible to the Artistic
Directors and reports to the Executive Director. The ideal candidate will have
a strong knowledge of the chamber music repertoire and programming experience;
significant experience with touring chamber music, negotiating deals, and establishing
and maintaining successful presenter and tour manager relationships; and mature
judgment and strong interpersonal skills working with artists, colleagues, and
members of the classical music industry.
competitive; excellent benefits. E-mail cover letter and resume to Artistic
Employer Name: Ottawa Chamber Music Society
Contact Name: Margaret Genovese
Contact Email: email@example.com
Job Location: 1103 - 77 Carlton Street, Toronto, Ontario, Canada
Posting Date: 1/22/2014 12:51:56 PM
Ottawa Chamber Music Society is one of the world's leading international
presenters of classical music. Since its founding in 1994, the Ontario
Chamber Music Society (OCMS) has made chamber music accessible to listeners of
all ages, backgrounds, and means. Its signature event is the annual
Ottawa Chamberfest held every summer for two weeks: 110 events, 450 artists,
over 90,000 attendance in a variety of venues in Canada’s capital city. As well
as Chamberfest, the OCMS presents a year-round concert series, arts education
and outreach programs, and other innovative community programming partnerships.
seeks an Executive Director to work in partnership with a volunteer board of
directors of 10 and Artistic Director Roman Borys to develop and implement a
compelling vision and forward-thinking goals that sustain the current level of
operation and drive the organization forward in an orderly manner.
a year-round staff of 8 and a seasonal staff of 18. Directly
reporting to the Executive Director are the Director of Marketing &
Communications, Director of Development, Director of Operations & Artistic
Administrator, Volunteer Manager, Finance and Administration Manager, Education
and Community Engagement Coordinator, and Box Office Manager. The organization
uses Patron Manager, a fully integrated Ticketing, Development and E-marketing
solution and uses Artifax Event software for all aspects of concert production,
artistic administration and operations.
Reporting to the Board of
Directors, the Executive Director provides operational leadership to all
aspects of the Ottawa Chamber Music Society organization and directs the
achievement of strategic, financial, and operating objectives as set by the
Board. The Executive Director has responsibility for the overall control and
coordination necessary for the effective operation of the Society and the
Society's programs. The incumbent ensures the development and sound management
of financial and human resources activities, marketing and fundraising
activities, education and community relations, Society programs and events, and
board liaison. The Executive Director is the Society's lead spokesperson and
Ottawa Chamber Music Society is dedicated to presenting chamber music of the
highest possible artistic standard. OCMS is the only cultural organization in
Canada to win the prestigious Lieutenant’s Governor’s Award for the Arts seven
times in a row. Its Ottawa International Chamber Music Festival (Chamberfest)
is a Festivals and Events Ontario “Festival of Distinction” and a 2012 finalist
for the Premier’s Awards for Excellence in the Arts.
sales and other earned revenues provide 34 percent of the annual budget of
approximately $2 million. Sponsorships, government funding, and
foundation grants make an additional 58 percent with individual giving at 8
Hodgins has been Executive Director of the Ottawa Chamber Music Society since
2007. He leaves to take the position of Executive Director of the
Canadian Music Centre in Toronto.
his leadership, the Society has:
Introduced core competencies in development, marketing,
production, volunteer coordination, and ticketing that are on par with larger,
world-class arts presenting organizations;
Considerably strengthened its individual giving campaigns and
Been accepted into multi-year funding streams at the municipal,
provincial, and federal levels;
Expanded its commitment to youth arts and community engagement
through a suite of initiatives called Music for All;
Established itself as a key travel and tourism partner with Ottawa
Tourism, Ottawa Festivals, Festivals and Events Ontario, and the Ontario
Tourism Marketing Partnership Corporation;
Emerged from a difficult economic climate to post record earned
revenues and attendance at its 2013 Chamberfest summer music festival.
notable achievement of his tenure was the careful stewardship of the Jacob
Siskind bequest. The former Ottawa Citizen arts critic died in 2010, and left the
bulk of his estate to the Society. With matching funds from the Department of
Canadian Heritage’s Canada Cultural Investment Fund, Mr. Hodgins established a
permanent endowment for the OCMS; increased the Society’s investment in the
City of Ottawa Sustainability Fund; built a diversified investment portfolio
with RBC Dominion Securities; and developed an investment policy statement to
support OCMS programmes. Siskind’s gift will inspire generations of
classical music lovers in Ottawa, throughout Canada, and around the world.
successful candidate will be a highly motivated individual with excellent
financial and organizational skills, highly competent written and oral
communications skills as well as experience in fund-raising and
marketing. Experience with or knowledge of chamber music is desirable, as
would be competency in French. We seek a person with a five to ten years
track record in cultural organization management. Work in an arts festival
environment would be useful.
necessary skills include recruitment and supervision of staff, experience in
the development and management of budgets, and a good grasp of strategic
problem solving. The position requires the ability to establish and maintain
effective and supportive working relationships with the board of directors,
staff, funders, the music industry, corporate and individual donors and the
larger cultural community.
send resume and cover letter with salary requirements and a list of references
by Friday, March 7th to:
Genovese Vanderhoof & Associates
77 Carlton Street, Suite 1103
Toronto, Ontario M5B 2J7 Canada
will be given to qualified Canadian candidates.
Employer Name: Theatreworks USA
Contact Name: Ken Arthur
Contact Email: firstname.lastname@example.org
Job Location: 151 W 26 Street, 7 Floor, New York, NY, United States
Posting Date: 1/22/2014 12:51:40 PM
for the daily management of financial information, overseeing accounting
systems for the company, as well as various administrative functions.
DUTIES AND RESPONDSIBILITIES:
· Budgeting, cost accounting and cash flow analysis.
· Oversee financial records and contracts and manage daily
· Serve as company's main contact to accountants and auditors for
· Responsible for all contracts, insurance and licenses for artists,
agents and organizations, including timely renewals, administration and
· Develops and implements cost saving measures.
· Coordinate the process of filing IRS 990, state sales and use tax
exemptions, and any other special filings, working with outside accounting
Arts Center Programming
Employer Name: East Arkansas Community College
Contact Name: Yvonne Rucker
Contact Email: email@example.com
Job Location: 1700 Newcastle, Forrest City, AR, United States
Posting Date: 1/22/2014 12:51:25 PM
Center Programming Manager will work directly with Arts Center Staff and will
be responsible for the coordination of cultural arts programming including art
exhibitions, concerts and performances, educational outreach and other special
events. The Arts Center Programming Manager reports to the Associate Vice
President for Community and Business Outreach.
Duties and Responsibilities
- Arts Center
- Assist with
- Participate in
the development and administration of the Fine Arts Center budget.
- Advocate for
the EACC Fine Arts Center through promotional activities and presentations
logistics with Arts Center staff prior to and during events.
contract specific logistics with Touring Production Managers including:
lodging, transportation, catering, etc.
- Assist with
marketing Fine Arts Center performances and events.
- Assist the
Director of Public Relations and Marketing with the development of Fine
Arts Center related promotional materials.
- Monitor Fine
Arts Center webpage and make recommendations for updates and changes as
- Assist with
ticketing system management and ticket sales analysis.
- Research and
develop strategies for audience cultivation.
- Assist with
continuing education programs and other campus events as needed.
- Other duties as
Bachelor’s degree required; Graduate degree preferred.
Work experience in fine and performing arts related field;
programming, event planning, and / or marketing preferred.
Experience with contract review and budgeting preferred.
skills and abilities:
Strong computer skills
Excellent organizational skills
Excellent communication skills required.
submit an EACC application (www.eacc.edu),
resume and transcript(s) to East Arkansas
College, ATTN: Personnel Office, 1700 Newcastle Road, Forrest City, AR
AN AA/EEO EMPLOYER.
Managerial Associate -
Touring and Attractions
Employer Name: IMG Artists
Contact Name: Dori Armor
Contact Email: firstname.lastname@example.org
Job Location: New York, NY, United States
Posting Date: 1/22/2014 12:51:08 PM
Artists, the global leader in arts management, seeks a Managerial Associate to
work in its Touring Division, with particular emphasis in working with our
roster of international companies touring North America in the areas of world
music, dance, film-with-orchestra and attractions. The successful
applicant will work directly with the Artist Managers of the Touring Division
as well as with the Senior Vice President/Director of the Touring Division,
providing client/project representation support. The Managerial Associate will
work directly with a list of artists, servicing their performance engagements
with responsibilities including, but not limited to: arranging logistics such
as travel and housing, working with booking staff on the routing of tour dates,
issuing and processing contracts, preparing itineraries, applying for work
visas, discussing technical details with clients and presenters, managing
budgets, and organizing financial information. The Managerial Associate
will also work with a variety of artists in the film-with-orchestra genre
including conductors to help coordinate logistics, load-in schedules, travel,
etc. In addition, the Managerial Associate will maintain and update
marketing/press materials and websites while distributing materials to the
booking staff, presenters and venues.
A bachelor’s degree and some experience in the touring, dance,
theatre or music industries are required.
A knowledge of or some experience in the area of theater tech
and/or working with theatre technical details and personnel is desired.
Experience in working with arts organizations and/or arts
management companies preferred.
Candidates should be highly motivated, flexible, efficient,
organized, and detail-oriented.
Must be able to demonstrate initiative in problem-solving and
Excellent interpersonal and communication skills in writing, on
the phone and in person – especially with artists, technical staff and
Ability to work / remain calm under pressure and adhere to
multiple deadlines simultaneously.
Proficient in MS Office (Outlook, Word and Excel), Constant
Contact, as well as graphic design programs such as Photoshop.
Willingness to attend performances and travel occasionally.
Possess a good sense of humor and have a positive attitude.
This is a full-time position with an excellent benefits package
and a competitive salary. Prospective candidates should send a resume and cover
letter to email@example.com. IMG
Artists is an Equal Opportunity Employer.
Employer Name: Kings Theatre / ACE Theatrical Group
Job Location: Brooklyn, NY, United States
Contact Name: Michele Counter, Principal,
Contact Email: firstname.lastname@example.org
Posting Date: 1/10/2014 9:18:53 PM
ACE Theatrical Group, LLC (ACE)
is a theatrical management and development company formed by entertainment
industry veterans, specializing in the design, development, construction and
operation of first class, live performance venues throughout North America.
ACE’s principals have over 175 years combined experience and collectively have
development and management credits in 35 theatrical venues in the United States
and Canada; 20 of those are the design and construction of new facilities.
One of five "Wonder Theatres" opened by the Loew's
Corporation between 1929 and 1930, the Kings Theatre in Brooklyn was one of the
most beautiful theatres in the nation. ACE,
with funding from the city, is now restoring the Theatre to its original
grandeur, expanding the stage and backstage support areas, and installing state
of the art theatrical equipment. With
3,200 seats, the Theatre will host a wide variety of cultural attractions
including music, comedy, dance, and theatrical events as well as community and
The Executive Director of the Kings Theatre will have overall
strategic and operational responsibility for the business and will oversee
programming, marketing, and venue operations. The
Executive Director will develop and leverage relationships with the many
communities of Brooklyn to ensure that, in addition to its role as an
entertainment venue, Kings Theatre becomes relevant and responsive to its
neighbors. The ideal candidate
will lead the organization through visioning and mission development while
maintaining a commercial approach to the business. The Executive Director reports to the
President and to the COO of ACE Theatrical Group.
The Executive Director will have proven leadership experience in the operations
of a major live entertainment facility, with a deep commitment to the business
of the arts and enthusiasm for ACE’s mission and activities. Demonstrable
experience and other qualifications include:
· Senior-level management
experience in commercial/for-profit entertainment with a track record of
effectively leading and scaling a comparably-sized staff and organization;
· Knowledge and experience in a
broad range of programming, including ethnic and commercial programs;
· Strong commitment to quality
programs and program evaluation;
· Excellence in organizational
management with the ability to staff, manage, and develop high performance
teams, set and achieve strategic goals, and manage a budget;
· Thorough understanding of
accounting principles with the ability to manage to a budget and communicate
· Experience managing government
grants and contracts;
· Past success working within an
entrepreneurial private company;
trong marketing and public
relations experience with the ability to engage a wide range of stakeholders;
· Strong written and verbal
communication skills; a persuasive and passionate communicator with the ability
to engage large and small groups and the media;
· Ability to motivate and inspire
people; ability to represent ACE through speaking engagements and networking at
conferences and community events; and
entrepreneurial, adaptable, and creative with a sense of urgency.
a complete position description and to apply, please contact:
Executive Director, Third Street Music School Settlement
Employer Name: Third Street Music School Settlement
Contact Name: Christopher Wingert c/o Catherine French Group
Contact Email: email@example.com
Job Location: New York, NY, United States
Posting Date: 1/9/2014 12:33:48 PM
Street Music School Settlement, a recognized leader in music education
nationally and a major center for community engagement with music in New York
City, invites nominations and applications for the position of Executive
Director, available in the Spring of 2014.
Executive Director will take the helm of a vibrant organization that is well
positioned for significant growth in its second century as a leading community
music school in New York City. With a professional faculty of 130 artists
and educators, the School currently serves 4,000 children and adults. The
next Executive Director, in collaboration with the Chairman and the Board of
Directors, will ensure the School’s financial, organizational, and governance
capacity to realize the long-term vision for more than doubling Third Street’s
programs, enrollment, facilities, and impact on the lower Manhattan
outset, the next Executive Director will have the opportunity to lead a greatly
expanded annual fundraising effort; complete a capital campaign; and oversee
renovation of the current school facilities. As s/he develops the
School’s capacity to generate increased support, the next Executive Director
will provide leadership for the development, financing, and implementation of a
real estate/space plan to provide classroom, studio, and performance facilities
that meet the long-term need and demand for programs.
Executive Director will serve as spokesperson and representative of the School
to the broad external community. S/he will provide guidance,
impetus, coordination, and support to the work of the Board, the parent’s organization,
the senior management team, and the faculty as together they realize their
shared vision: “Within the next ten years, Third
Street Music School Settlement will be the nation’s premier community school of
music, governed by the dual goals of access and excellence; providing a broad
range of music-centered programs for preschool and school-age children, teens
and adults; and effectively engaging socio-economically and ethnically diverse
communities primarily from lower Manhattan in a welcoming and nurturing
environment in which all are encouraged to achieve their full potential and
develop a lifelong love of music.”
Executive Director is the chief executive officer of the Third Street Music
School Settlement, responsible and accountable for all aspects of the School’s
administration and operations, including planning, financial management, fund
raising, marketing, public relations, facilities management, community
engagement, and oversight of curriculum, faculty, and staff. The Executive
Director provides leadership to ensure that the School realizes its vision,
fulfills its mission, and achieves its goals for excellence, access, and
sustainability. The Executive Director is an ex officio member of
the Board of Directors and the Executive Committee.
Duties and Responsibilities
Articulates the vision, mission, and goals of the School to key
stakeholders internally and externally. Serves as the visible
spokesperson and advocate for the School.
Ensures effective collaboration among all the School’s
stakeholders, including Board members, faculty, staff, students, parents,
donors, partners and collaborators, school administrators, neighborhood groups,
and the greater New York arts and education communities.
Provides leadership for the School’s on-going strategic planning,
ensuring the effective utilization of financial and human resources.
Recruits, supervises, motivates, and evaluates a high caliber professional
Oversees the development of the annual balanced budget and ensures
that enrollment, income, and expense budgets are met. Oversees the
development of capital and special project budgets. Ensures sound
financial management systems and timely analyses and reports.
Takes a leadership role in the identification, cultivation, and
solicitation of new and existing donors; provides guidance, support, and
impetus to the Board’s fundraising efforts; ensures excellent stewardship of
gifts. Takes a leadership role in all special fundraising campaigns
for endowment, facilities, and special projects.
Actively assists in identifying and recruiting Board
members. Works in partnership with members of the Board of Directors,
ensuring timely information flow, staff support for Committees, and staff
support for individual members as needed.
Observes best practices for the operation of a large community
music school. Fosters an atmosphere that allows the School to
continue to attract and retain the finest faculty.
Supports and attends the School’s extensive student, faculty, and
guest artist performances, which often take place on evenings and weekends.
evaluating candidates, the Search Committee will look for evidence of the
following knowledge, skills, experience, and personal qualities:
ability to articulate the vision of Third Street Music School Settlement with
clarity and conviction; ability to provide guidance, impetus, and support to
the work of the Board, the parents’ organization, the senior management team,
and the faculty; ability to inspire both internal and external stakeholders to
collaborate; commitment to the organization’s goals of access and excellence;
ability to attract volunteers and professionals of exceptional talent; ability
to energize community partners and collaborators; ability to lead dynamic
knowledge and ability: knowledge and understanding of arts and/or music
education; demonstrated ability to work effectively with creative people;
ability to negotiate and work effectively with faculty in a collective
bargaining environment; knowledge of and commitment to best practices in music
and arts education; ability to work effectively with public and private school
administrators and educators; knowledge of facilities management and project
demonstrated ability to compete successfully for philanthropic support and
achieve contributed income goals; ability to engage the Board in the
development process; ability to drive creative approaches to individual donors,
foundations, corporations, and government agencies; professional relationships
with institutional and individual arts funders; track record of success with
major gift fund raising and capital campaigns; genuine enthusiasm for fund
raising; willingness to devote substantial time and effort to fund raising.
management skills: ability to design and implement short- and long-term
strategic and operating plans; ability to recruit, motivate, an empower a
high-performance staff team; proven record of sound financial management and
positive financial results; ability to innovate and manage change; tolerance
for risk; ability to manage and resolve conflict.
and public presentation ability: demonstrated ability to
develop an organization’s brand and brand recognition; ability to increase
customer size, diversity, demand, and loyalty; ability to recognize and exploit
opportunities to increase earned revenues; ability to create frequent and
sustained opportunities for patron and community engagement; ability to speak
and write persuasively to diverse internal and external audiences.
qualities: engaging public personality and presence; high energy;
excellent listening skills; creativity, flexibility, and intellectual
curiosity; personal integrity and high ethical standards; self-awareness,
emotional maturity, and generosity of spirit; professional appearance and
demeanor; proven ability to work effectively with diverse communities in
a major urban environment; strong personal belief in the value and
importance of the arts, music, music education, and community music schools.
experience that, while not required, will be viewed as a plus: direct
experience as a music student and/or as a music teacher; experience as the
parent of a music student; experience living and working in New York City;
experience managing and/or renovating a building.
Third Street Music School Settlement is a recognized leader in music education
nationally and a major center for community engagement with music in the New
York metropolitan area. Founded in 1894, Third Street is the oldest
community music school in the nation. The School today serves
socio-economically and ethnically diverse communities primarily from lower
Manhattan and provides instruction and performance opportunities for more than
4,000 students both at its main building in the East Village and at more than
20 schools and centers throughout the area.
the mission of the School to provide quality education in music and the arts,
primarily to the children of the Lower East Side, in an environment that
nurtures achievement and creativity and offers to all who attend, regardless of
artistic ability or economic circumstances, the opportunity to pursue their own
personal development and enrich the quality of their lives.”
Street offers after-school and Saturday music instruction in instruments and
voice, along with theory, composition, ensemble, and performance
activities. A Dance program offers classes in ballet, hip-hop, and tap
dance. In addition to lessons and classes, older members of the
community participate in the New Horizons Band Program and an adult chamber
music program. An Early Music program enrolls the School’s youngest
students at eighteen months of age. Third Street operates a licensed
pre-school program that is uniquely focused on music. Throughout the
year, faculty, students and guest artists present more than 250 free
performances at the School and in the community.
1,500 students are enrolled in programs at the main school, an additional 2,500
students receive music instruction through School and Community Partnerships, a
program in the New York City schools.
Street’s 130-member professional faculty includes the area’s finest artists and
educators. The School is governed by a 20-member Board of
Directors, has an administrative staff of 23, and is assisted by a newly formed
2014 operating budget is $6.4 million, of which $1.6 million is raised from
philanthropic sources. The School has investments of $10 million.
send a letter that describes specific your specific interest and qualifications
for the position. Include with a resume, salary history or requirements,
and the names of three references. All applications will be
considered confidential and references will not be contacted without the
applicant’s prior agreement.
submissions are preferred.
Please send to:
Third Street Music School Search
Catherine French Group
2500 Q Street, NW, Suite 623
Washington, DC 20007
or Adobe Acrobat attachments only, please.
Employer Name: JAMAICA CENTER FOR ARTS &
Contact Name: Geri Thomas
Contact Email: firstname.lastname@example.org
Job Location: New York, NY, United States
Posting Date: 1/3/2014 6:38:20 PM
Jamaica Center for Arts & Learning, our renowned arts & cultural center
client, we are seeking a dynamic and entrepreneurial Executive Director.
in 1972 and recognized as a pioneer in arts-in-education programming, the
Jamaica Center for Arts & Learning (JCAL) is a multidisciplinary urban arts
center located in Jamaica, Queens, New York and the most ethnically diverse
county in the United States. JCAL's mission is to offer visual, performing and
literary arts education to encourage participation in the arts and to
contribute to the cultural enrichment of Queens and the wider metropolitan
area. Located in an historic building that incorporates a visual arts gallery,
a theater and studios for painting, dance, ceramics and recording, the Center
has been instrumental in establishing the educational viability of
collaborations between schools and community-based organizations nationwide.
JCAL has presented such legendary performers as Wynton Marsalis, Eartha Kitt
and Dizzy Gillespie; and has exhibited such important artists as Romare
Bearden, Isamu Noguchi and Elizabeth Catlett. In 2010, JCAL opened the Jamaica
Performing Arts Center (JPAC), a former Dutch Reform Church that has been
converted into a 400-seat theater located just a few blocks from JCAL's primary
Executive Director is the Chief Executive Officer of the organization and is
responsible for the overall leadership, management and fundraising success of
JCAL Working with the Board of Directors and senior staff, the Executive
Director provides organizational and visionary direction in keeping with JCAL's
areas of responsibility include providing executive leadership in programming,
fundraising and development strategies, and sound fiscal management. Emphasis
also is placed on developing and maintaining partnerships with the local community,
funders, elected officials and trustees.
- Ensure a
lively, relevant program of exhibitions, events, performances, and
arts-in-education programming that responds to and reflects the needs of
JCAL's audiences, community and constituents.
- Lead a team of
committed arts professionals; hire, train and motivate staff.
- Develop and
implement a comprehensive fundraising and development strategy.
- Expand existing
and identify new revenue sources, including earned income opportunities, public/private
partnerships and sponsorships.
- Develop and
monitor the organization's annual operating budget.
- Work with the
Finance Committee of the Board and submit all relevant financial and
ongoing capital projects to successful completion.
compliance, record-keeping and reporting of funder requirements.
The ideal applicant will be capable of representing JCAL in the community and
possess professional credibility in the arts & culture arena. Demonstrated
leadership and management skills and a full appreciation of community-based
arts education, exhibition and performing arts centers are essential. Ability
to speak publically and with enthusiasm for the goals of JCAL and superb interpersonal
and written communication skills are required. A minimum of five years senior
management experience in an arts environment and demonstrated success in
programming and fundraising initiatives that have had significant impact on an
organization are necessary. This position is an excellent opportunity for a
dynamic, outgoing and goals-oriented professional comfortable with and eager to
be part of JACAL and its place in a vibrant and rapidly evolving community.
JACAL offers a competitive salary and benefits and is an Equal Opportunity
Please send cover letter, resume and contact information of at least
three references to: Geri Thomas, President, Thomas & Associates, Inc., at email@example.com.
Thomas & Associates, Inc.
6 East 39th Street
New York, NY 10016
Thomas & Associates, Inc. / artstaffing.com
offices in New York City and Chicago, Thomas & Associates, Inc. is an
innovative firm that offers staffing, consulting, and professional development
workshops for museums, galleries and arts and culture businesses nationwide and
internationally. The company has recently launched its career services division
to address the needs of arts and culture professionals everywhere. For employment opportunities and to subscribe
to the quarterly newsletter, Art Career News, visit www.artstaffing.com.
Vice President of Marketing
Employer Name: Nashville Symphony
Contact Name: Daniel Za
Contact Email: firstname.lastname@example.org
Job Location: Nashville, TN, United States
Posting Date: 1/3/2014 6:26:07 PM
Music Director Giancarlo Guerrero and President and CEO Alan D. Valentine, the
Nashville Symphony has established an international profile with its innovative
programming and steadily expanding discography. Celebrating its 70th
anniversary in 2016, the orchestra is today the largest performing arts
nonprofit in the state of Tennessee, reaching nearly a quarter million
individuals over the past year. The Symphony’s concert schedule of 140
performances annually encompasses a diverse mix of classical, pops, jazz, and
family programs, along with extensive community outreach efforts. The Symphony
has also dramatically expanded its concert offerings to draw major touring acts
to Nashville, including sold-out performances by B.B. King, Bill Cosby, the
Silk Road Ensemble, and Brandi Carlile. The Nashville Symphony’s FY14 operating
budget is $21.3 million, with $9.9 million coming from program fees (ticketing
and other fees).
to the Chief Operating Officer, the Vice President of Marketing is responsible
for all activities related to conceptualizing and implementing market strategy
and achieving marketing goals. He/she will work closely with senior staff and
board leaders on marketing related activities and will have a strong connection
to the institutional mission of the Nashville Symphony. Specific
responsibilities include business and market development; market research and
planning; strategic direction for promotion and advertising; oversight of all
ticket sales efforts; and hiring and directing the day-to-day activities of
· Creates, manages, coordinates, and executes all marketing
strategies and budgets; Implements tactical plans that meet and exceed the
· Carries out marketing functions in a manner consistent with the
Nashville Symphony brand, in order to support, develop and expand that brand
· Analyzes and evaluates existing and potential marketing activities
and strategies; Develops benchmark criteria to measure the efficiency and
effectiveness of marketing programs
· Conceives, implements and manages subscription and single ticket
direct marketing mail and e-marketing campaigns, from strategic and conceptual
development through design, mailing and printing; Devises ticket pricing
strategies and the creation of subscription ticket packages
· Collaborates with Artistic Administration, Music Director,
President/CEO, and COO to ensure that programming decisions generate high
demand for tickets while reflecting the organization’s artistic vision;
Provides input regarding the scheduling, frequency and structure of concert
· Oversees telemarketing, advertising, and promotions efforts,
ensuring effectiveness to achieve sales goals and broader organizational
· Provides support with writing, editing, and proofreading all
· Researches and analyzes economic trends, buying habits and the
demographic characteristics of consumers, their tastes and their preferences
for the organization’s products and for those of competing product offerings
· Serves as the staff liaison to the Marketing Committee and attends
full Board of Directors meetings and other meetings as requested
· Supervises Marketing Department staff, including interviewing,
hiring, evaluating, and mentoring team members.
President of Marketing must be an exceptional leader and communicator who
demonstrates creativity, intellectual curiosity, and optimism, and inspires
fellow team members to achieve common goals and exceed expectations.
He/she should possesses strong analytical, planning, forecasting, and budgeting
skills with the ability to be flexible and to manage multiple, complex
priorities within demanding timeframes. Possessing a keen attention to
detail, the candidate should be highly motivated and have a well-rounded set of
capabilities that sets him/her apart from others with an ability to quickly
set, pursue, and reach goals with a positive, energetic, and entrepreneurial
attitude. A tenacious and assertive leader, the VP Marketing is comfortable in
a fast-paced environment with many interruptions.
the Vice President of Marketing will possess the following competencies:
- Persuasion: Builds trust
and credibility, and utilizes knowledge of the wants, beliefs, attitudes,
and behaviors of others to promote a concept, product, or service
- Personal Accountability: Embraces his/her own capacity to be
answerable for personal actions and professional decisions
Demonstrates the ability to forecast long-range outcomes and develop
suitable business strategies; identifies, evaluates, and communicates
potential impacts of hypothetical situations.
applicants will have a University degree or college diploma in business,
marketing, or a related field, with an advanced degree strongly preferred. A
minimum 10 years as a senior-level marketing professional, ideally in a major
orchestra or similar arts organization, is required, with strong knowledge of
marketing concepts including qualitative and quantitative research, product
development, pricing, branding, and positioning. A strong familiarity with and
passion for classical repertoire and artists, and experience with Microsoft
Office Suite is also needed. Knowledge of Tessitura preferred.
is competitive and commensurate with experience. Employment benefits
include: paid medical insurance (80% of premium) with optional dental and
vision coverage; life and long-term disability coverage; flexible spending
accounts; a 403(b) employee tax deferred compensation plan; vacation, holiday,
personal, and sick days; as well as complimentary parking.
letter and resume, electronic submission preferred, outlining demonstrable
Daniel Zanella, Senior Consultant
Arts Consulting Group
1040 First Avenue, Suite 352
New York, NY 10022-2991
Tel: (888) 234-4236 ext. 11
Fax: (888) 284-6651
The Nashville Symphony is an Equal
complete position announcement, please
Audience Services Manager
Employer Name: Northrop/University of Minnesota
Contact Name: University of Minnesota Employment
Contact Email: email@example.com
Job Location: Minneapolis, MN, United States
Posting Date: 1/3/2014 6:25:40 PM
Audience Services Manager will serve as the primary point of customer service
during events at Northrop and is responsible for the operation of all public
areas and function spaces. The Audience Services Manager will develop,
implement, and enforce the operating policies and procedures for house
management, front-of-house and audience services in the theater and event
spaces at Northrop. He/she will create the staffing plan to provide an adequate
number of House Managers and Ushers at all of the performances, meetings, and
functions; oversee the recruitment, training and supervision of the Audience
Services staff including student supervisors and house managers as well as paid
and volunteer ushers.
The Audience Services Manager provides direct support and services for audience
members at performances, events and activities at Northrop, including the
implementation of accessibility policies; insuring readiness of front-of-house
facilities and supplies; and preparation of final event reports. The Audience
Services Manager collaborates with the Director of Tickets and Events and
ticketing staff to ensure patron satisfaction and seating accuracy for all ticketed
events as well as addresses any seating issues quickly and efficiently without
disruption to the performance or other patrons. He/she will be the point of
contact with backstage production team regarding opening of the house, late
seating, and any other issues related to audience comfort and
· Develop front-of-house policies to insure safety and comfort of
all Northrop audiences, and insure that these policies are enforced
· Manage the daily front-of-house operations working collaboratively
with Box Office, Production, Programming and resident tenants of Northrop
· Develop and continually review and enforce House Manager and Usher
Policy and Procedure Manuals
· Review and modify the facility's Emergency Plan and ensure that staff
and volunteers are trained appropriately on a regular basis
· Serve as Manager on Duty for front of house as required
· Serve as liaison to the resident academic units and Northrop
rental clients for their audience services needs
· Hire, train, schedule and supervise house managers, ushers and
· Manage the volunteer usher program, including recruitment,
training, scheduling and recognition incentives
· During events, serve as primary contact to all University Services
related to successful event execution: Parking Services, Security and
University Police, Emergency Medical Services and Building Maintenance
· Coordinate with events staff and stage managers for opening of
houses, beginning of performances, end of intermissions, emergency procedures
and other special production requirements involving public areas
· Ensure front of house readiness for each event, making sure all
public areas are clean and safe for students and public
· Schedule accessibility services as required
· Coordinate with Café and concessions staff to insure that all
areas are appropriately stocked for projected attendance and concessions are
· Facilitate the sale of artists' merchandise, including display and
· Project a consistently positive image to patrons, rental clients
and resident units, resolving any concerns and troubleshooting recurring
· Create and disseminate Event Information sheets for each event at
Northrop so that all staff is aware of activities in the building
· Order or create appropriate lobby signage/electronic signage for
· Track performance attendance and write detailed reports of any
The Audience Services Manager must exercise good judgment and discretion and
must deal with time pressures, changing or conflicting priorities. He/she must
also be able to solve problems quickly and efficiently and create support for
The Audience Services Manager has the authority to make front-of-house decisions
for Northrop that will insure the safety and comfort of all patrons. In
consultation with the Northrop Directors (Operations, Marketing &
Communications, Ticket Services and External Relations), he/she has the
authority to create front-of-house strategies and operational procedures for
The Audience Services Manager must possess excellent interpersonal skills,
customer service skills and organizational skills. He/she must be able to work
with the public and with University constituents across departmental lines; and
possess the analytical skills to not only perform day-to-day operations, but to
be proactive with larger picture issues and trends.
It is incumbent upon the Audience Services Manager to project a consistently
positive image on campus, in the community and with audience members; foster a
commitment to achieving both Northrop and University goals, conduct him/herself
in a professional manner as a representative of Northrop and promote the
highest standards of personal and professional integrity.
· Bachelor's degree in marketing, public relations or arts
administration and at least three years of related work experience in a multi-venue/multi-function
· Excellent written and verbal communications skills
· Strong organizational and problem-solving skills
· Demonstrated attention to detail and ability to handle multiple
tasks simultaneously and efficiently - Strong customer orientation and
excellent interpersonal skills, with emphasis on integrity and discretion
· Ability to read small print in dim light, stand for long periods
of time, and climb stairs with ease frequently during the course of the work
day assisting patrons on all levels of the Auditorium
· Supervisory experience and experience working with volunteer
· CPR Certification
· Must be available to work evening and weekend hours
· A passion for the arts or community outreach
· Administrative experience in university setting
submit an application through the University of Minnesota online employment
system using the following QuickLink:
Please attach a cover letter, resume and contact information for three
Any offer of employment is contingent upon the successful completion of a
background check. Our presumption is that prospective employees are eligible to
work here. Criminal convictions do not automatically disqualify finalists from
offer of employment is contingent upon the successful completion of a
background check. Our presumption is that prospective employees are eligible to
work here. Criminal convictions do not automatically disqualify finalists from
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